Cancellations
Please call the office prior to your appointment to cancel. 24 hour notice is greatly appreciated.
Late Policy
We are committed to prompt service and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 15 minutes after your scheduled appointment time. Please try to arrive 10 to 15 minutes early for your appointment to complete any paperwork associated with your visit.
No Show Policy
A no show policy is any appointment missed without a call for cancellation. Patients will be considered for discharge from the practice/provider after 3 no-shows within a rolling 12 months.
- The first no-show will have no consequences.
- The second no-show will result in a letter to the patients address on file detailing the missed no-show appointments and a reminder of our no-show policy.
- A third no-show will result in the patient being dismissed from our practice/provider and a dismissal letter will be sent to the patient and PCP detailing the reason for dismissal.
Prescription Renewals
Please provide our office with at least 72 hours’ notice for all prescription refills. If you are asked to leave a message, please include the following information:
- Your full name
- Date of birth
- Name of the medication(s)
- Dosage of each medication
- The best phone number to reach you should our team have any questions
Providing this information will help us process your refill request as efficiently as possible.
PATIENT INFORMATION AND RESOURCES